Ability to ship the ordered goods reliably, safely and on-time is very important for any online store. US had organized shipping companies (FedEx, UPS) well set-up before ecommerce revolution came. In India, it is the other way: ecommerce boom has pushed the players in courier/shipment market to offer these services at the level expected by the consumers and merchants. Established players in this market are: Aramex, DTDC, First Flight, Blue Dart, Gati and Indian Post. Most of these companies have specialized offers for e-commerce companies to address their shipping, packaging, and warehousing needs. Additionally, since Cash on Delivery (CoD) is so prevalent in India, most of these services also offer support for CoD as a payment mechanism. On the other hand, the state of shipping is still not advanced enough to meet the needs of large players. Hence large e-commerce companies like flipkart and Jabong have their own shipment solutions.

While basic services offered are same across the board, there are certain parameters on which a shipping vendor should be evaluated when you are looking for one. We will discuss some of these parameters here.

Hope this offers a good checklist when you look at add a new shipping partner for your online retail store.